ROLE OF ORGANIZATIONAL COMMITMENT AS MEDIATOR FOR SERVANT LEADERSHIP RELATIONSHIP AND COMPENSATION
Abstract
This research is based on information from the personnel department regarding problems that describe the low organizational citizen behavior (OCB) of nurses in 2021. The purpose of this study was to obtain empirical evidence of the effect of servant leadership and compensation on OCB with organizational commitment as an intervening variable, using a cross sectional study design. The population in this study were 100 nurses, the sampling technique used a saturated sample which made the entire population a sample. The results of the analysis prove that simultaneously and partially servant leadership and compensation have a positive and significant effect on organizational commitment and OCB, and organizational commitment has a direct positive and significant effect on OCB, and organizational commitment provides positive intervention on the relationship of servant leadership and organizational commitment, so that with commitment organization, nurses are able to increase OCB higher through servant leadership and compensation. The importance of work engagement will bring about a situation where career and leadership development will make nurses' organizational commitment higher in supporting the achievement of organizational goals.
Downloads
References
Abdullahi, A. Z., Anarfo, E. B., & Anyigba, H. (2020). The Impact Of Leadership Style On Organizational Citizenship Behavior: Does Leaders’ Emotional Intelligence Play A Moderating Role? Journal of Management Development, 39(9), 963–987. https://doi.org/10.1108/JMD-01-2020-0012
Allen, N. J., & Meyer, J. P. (2013). The Measurement And Antecedents Of Affective, Contintinuance And Normative Commitment To Organitazion. Jakata: PT Elex Media Komputindo.
Amir, D. A. (2019). The Effect Of Servant Leadership On Organizational Citizenship Behavior: The Role Of Trust In Leader As A Mediation And Perceived Organizational Support As A Moderation. Journal of Leadership in Organizations, 1(1), 1–16. https://doi.org/10.22146/jlo.42946
Ashraf, M. A. (2020). Demographic Factors, Compensation, Job Satisfaction And Organizational Commitment In Private University: An Analysis Using SEM. Journal of Global Responsibility, 11(4), 407–436. https://doi.org/10.1108/JGR-01-2020-0010
Azmi, A. (2022). Effect Of Compensation And Organizational Commitment On Employee Performance During WFH At Digital Company. Jurnal Economia, 18(1), 70–88. https://doi.org/10.21831/economia.v18i1.44949
Dessler, G. (2017). Human Resource Management (15th ed.). London: Pearson.
Djaddang, S., & Sulistiawarni, E. (2018). Riset Empirik Manajemen Akrual (Artificial Smoothing) dan Volatilitas Laba. CV. Tigamedia Pratama.
Elche, D., Ruiz-Palomino, P., & Linuesa-Langreo, J. (2020). Servant Leadership And Organizational Citizenship Behavior: The Mediating Effect Of Empathy And Service Climate. International Journal of Contemporary Hospitality Management, 32(6), 2035–2053. https://doi.org/10.1108/IJCHM-05-2019-0501
Erdurmazlı, E. (2019). On The Servant Leadership Behaviors Perceived In Voluntary Settings: The Influences On Volunteers’ Motivation And Organizational Commitment. SAGE Open, 9(2), 1–17. https://doi.org/10.1177/2158244019876265
Greenleaf, R. K. (2015). The Servant As Leader (6th ed.). New Jersey: The Greenleaf Center for Servant Ledership.
Gupta, V., Mittal, S., Ilavarasan, P. V., & Budhwar, P. (2022). Pay-For-Performance, Procedural Justice, OCB And Job Performance: A Sequential Mediation Model. Personner Review. https://doi.org/10.1108/PR-11-2021-0782
Hasani, K., Boroujerdi, S. S., & Sheikhesmaeili, S. (2013). The Effect Of Organizational Citizenship Behavior On Organizational Commitment. Global Business Perspectives, 1, 452–470. https://doi.org/10.1007/s40196-013-0026-3
Howladar, M. H. R., & Rahman, M. S. (2021). The Effect of Servant Leadership on Organizational Citizenship Behavior: The Mediating Effect of Organizational Commitment. Sciendo, 16(1), 70–82. https://doi.org/10.2478/jeb-2021-0006
Indriati, S., Solimun, Fernandes, A. A. R., & Hakim, W. (2017). The Effect Of OCB In Relationship Between Personality, Organizational Commitment And Job Satisfaction On Performance. Journal of Management Development, 36(10), 1283–1293. https://doi.org/10.1108/JMD-11-2016-0250
Knez, I., Hjärpe, D., & Bryngelsson, M. (2019). Predicting Organizational Citizenship Behavior: The Role Of Work-Related Self. SAGE Open, 9(2), 1–10. https://doi.org/10.1177/2158244019854834
Kreitner, R., & Kinicki, A. (2016). Organizational Behavior. New York: McGraw-Hill. https://www.worldcat.org/title/organizational-behavior/oclc/806268317?referer=di&ht=edition
Kuhnert, D. (2022). Servant Leadership (3rd ed.). USA: Grace Theology Press.
Lapointe, É., & Vandenberghe, C. (2018). Examination Of The Relationships Between Servant Leadership, Organizational Commitment, And Voice And Antisocial Behaviors. Journal of Business Ethics, 148(1), 99–115. https://doi.org/10.1007/s10551-015-3002-9
Latt, E. C. Z. (2019). Effects of Leadership Styles and Job Satisfaction on Organizational Commitment in Myanmar Government Organizations. Scientific Research Journal, 07(10), 15–21. https://doi.org/10.31364/scirj/v7.i10.2019.p1019705
McShane, S. L., & Glinow, M. A. Y. Von. (2015). Organization Behavior: Emerging Knowlage Global Realit (7th ed.). USA: McGraw-Hill.
Miao, Q., Newman, A. H., Schwarz, G., & Xu, L. (2014). Servant Leadership , Trust , And The Organizational Commitment Of Public Sector Employees In China. Public Administration, 92(3), 724–743. https://doi.org/10.1111/padm.12091
Mondy, R. W., & Noe, R. M. (2016). Human Resource Management (15th ed.). Jakarta: Erlanga.
Nguyen, P. N. D., Tran, V. D., & Le, D. N. T. (2022). Does Organizational Citizenship Behavior Predict Organizational Commitment Of Employees In Higher Educational Institutions? Frontiers in Education, 7, 1–3. https://doi.org/10.3389/feduc.2022.909263
Planer, D. G. (2019). The Relationship Between Organizational Commitment And Organizational Citizenship Behaviors In The Public And Private Sectors. Sustainability (Switzerland), 11, 1–20. https://doi.org/10.3390/su11226395
Pratama, R., & Havidz Aima, M. (2018). The Effect Of Compensation And Employee Engagement On Organizational Commitments And Its Implementation Toward Employee’s Performance Of Pt Xyz Jakarta. International Journal of Scientific and Research Publications (IJSRP), 8(12), 360–368. https://doi.org/10.29322/ijsrp.8.12.2018.p8448
Reizer, A., Oren, L., & Hornik, Y. (2021). The Moderating Role Of Attachment In The Associations Between Group Variables And OCB. SAGE Open, 11(4), 1–12. https://doi.org/10.1177/21582440211067246
Robbins, S. P. (2016). Organizational Behavior (17th ed.). New Jersey: Pearson Education. https://scirp.org/reference/referencespapers.aspx?referenceid=2647298
Suhardi, S., Ratih, I. A. B., & Sari, I. A. B. (2018). The Effect Of Competence, Compensation Of Organizational Citizenship Behavior And Performance Of Employees In Life Insurance Companies In Batam City. Archives of Business Research, 6(10), 295–307. https://doi.org/10.14738/abr.610.5484
Suryani, N., Gama, I. G., & Parwita, G. B. S. (2019). The Effect Of Organizational Compensation To Organizational Citizenship Behavior In The Cooperative And Smal, Midle Enterprises Departement Of Bali Province. Internationaljournal of Contemporary Research and Review, 10(1), 21210–21218. https://doi.org/10.15520/ijcrr.v10i01.643
Thao, N. P. H., & Kang, S. W. (2020). When Servant Leaders Inspire Followers To Become Organizational Citizens? Empirical Evidence From Vietnam. SAGE Open, 10(1), 1–12. https://doi.org/10.1177/2158244019900184
Uktutias, S. A. M., Iswati, S., Hadi, C., & Suhariadi, F. (2022). Servant Leadership and Job Satisfaction and Organizational Commitment: Empirical Evidence from Surabaya Health Care Sector. Open Access Macedonian Journal of Medical Sciences, 10, 1082–1093. https://doi.org/10.3889/oamjms.2022.9237
Copyright (c) 2023 RISET: Jurnal Aplikasi Ekonomi Akuntansi dan Bisnis
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
.png){kind=small}
.png){kind=small}
.png){kind=small}
.png){kind=small}
